Technology is at the heart of Little Caesars’ modern concept. Little Caesars, the 2019 MURTEC Breakthrough Award Innovator for Customer Engagement, has embraced a wide number of technologies in recent years. In support of a more convenient customer experience, the pizza chain successfully implemented a Reserve-N-Ready strategy, self-service mobile order pick-up station, better known as the Pizza Portal.
In addition to its reinvented customer experience is a brand-new cloud-based architecture.Anita Klopfenstein, Chief Information Officer, Little Caesars Enterprise, will share how the brand is pivoting to a cloud-first, scalable platform with integration flexibility. The ongoing journey includes the onboarding strategic partners and obtaining buy-in from franchise advisory board. The first pilot store was launched at Little Caesars Corporate Headquarters, February 2020, and is currently in the process of being rolled out nationwide.
[This is just one of the dozens of educational sessions planned for the 2021 MURTEC Executive Summit and Showcase. The full agenda is available.]
About MURTEC Executive Summit & Showcase
The restaurant industry has reached an irreversible inflection point: technology now drives all things forward. From the first pang of hunger to the last satiated bite, the road to feeding consumers is paved with smart innovation.
This October 13th-15th at the beautiful Rosen Shingle Creek in Orlando, Florida, the MURTEC Executive Summit & Showcase will unite restaurant leaders from across the organization–in both technical and non-technical roles–to see their future through the lens of strategic technology.
View the full agenda for the MURTEC Executive Summit & Showcase here