Monscierge Announces Former Accor CIO Laurent Idrac Appointed to Board of Directors

Michal Christine Escobar
Senior Editor (Hotels)
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Last month, hospitality technology group Monscierge announced veteran industry leader Laurent Idrac as a key strategic member to their Board of Directors. Idrac brings an expansive 30 years of hospitality technology direction to Monscierge's vision of building a strong, scalable hospitality experience platform that makes engagement between hotel guests, staff, and local merchants seamless and rewarding for all users.

Monscierge's relationship with Idrac began during his time with the Accor hotel group, where Monscierge designed, deployed, and powered the technology that was the Novotel Virtual Concierge throughout 60+ countries. In 2012, Idrac became Accor's Chief Information Officer and in 2014 he was elected to the Board of Governors for HTNG (Hospitality Technology Next Generation). Idrac's long list of industry collaboration, direction and achievements include advisory board seats for Oracle, Amadeus, and Hapi. In 2017 Idrac received the Innovation Award from CHTA (China Hospitality Technology Alliance). The many awards and accolades for him are indicative of the impact and transformation he's ignited throughout these associations and for the industry as a whole.

"I'm thrilled to be able to contribute further to the bright future of Monscierge," comments Idrac. "Their spirit of innovation - illustrated by their patents - and a true understanding of hospitality has set Monscierge apart from any competition. It's exciting to see how Monscierge's guest enablement platform makes it so easy and affordable to connect guests, employees and local merchants. I'm also very proud to be involved in Monscierge as one of the very companies selected to represent the Apple Mobility Partner Program."

Monscierge recently reported on how their latest Connect Staff images feature helped their client Hilton Belfast City break language barriers between members of staff while also collecting on room incidental fees - both ultimately leading them to turn over rooms faster and increase operational efficiencies