Mobile Devices & Apps

The Philadelphia, PA-based SAP America has signed a definitive merger agreement to acquire business database and mobile enterprise application platform vendor Sybase.

With a focus on forming essential partnerships with its guests, the SLS Hotel in Beverly Hills, set out to create a two-way dialogue with its guests by learning first-hand, and in real-time, what can be done to make their stay an unforgettably positive experience.

The introduction of coalition loyalty programs, extension of rewards and benefits to non-purchase behaviors, and the emergence of "Enterprise Loyalty" are among the milestones featured in the 1990-2010 timeline.

The portal allows guests to use any Web-enabled device to order (or pre-order) room service, request room amenities, address maintenance concerns and request services such as valet and book local tours of the San Diego harbor and Temecula wine country.

Available for the iPhone, iPod touch, and iPad, the CPK App provides users with the ability to place orders, locate nearby restaurants, view previous orders and more.

Although only time will tell how successful the iPad will be in penetrating the consumer market, hospitality organizations such as InterContinental Hotels & Resorts are already lining up to ensure their place in the iPad frenzy.

Papa John's online sales have grown exponentially since 2001, with online sales on average growing more than 50 percent each year through 2007 and steadily rising every year since.

In an exclusive interview with HT, Chipotle Mexican Grill's director of IT, Frank Daidone, and executive director of IT & training, Joel Chrisman, share the story behind their company's migration from outsourced to in-house tech support, along with some of the significant wins that have resulted from its internal structure.