Social CRM Market Worth $17.92 Billion by 2019Rising focus on customer engagement, emerging SMEs, social platforms and the recognition of sharing ideas on a real time basis drives social customer relationship management market. Hotels and Airlines Losing Mobile Battle to OTAsAccording to the Travel Demographics Report Series, those under 35 years old severely under-index in airline and hotel app usage but over-index on OTAs. Ingenico Group and Beamm Launch EMV-Certified Tablet POS Solution Smart tabletPOS combines tablet POS software with cloud-based tools to engage customers and drive revenue. OMG: Hospitality is "I-L" (In Love) With Mobile Messaging SMS open rates of up to 90 percent offer a clear and direct channel for customer and employee engagement and communication. EAT24 Launches its Own Competitor with New App The online ordering app randomly chooses restaurant and generates food order for the user. NRF BIG Show Showcases Big Tech Trends for Hospitality Space The 104th Annual Convention & Expo unveils the latest in retail technology that will yield major benefits for restaurant and hotel operations. McDonald's Enhances Customer Experience & Lowers Business Costs with Digital Menu Boards Across 650+ Locations AT&T integrated solution powers McDonald's USA's new customer-friendly digital menu boards. NRF 2015 NEWS: Tablet Rollout Helps TGI Fridays Streamline Orders and Improve Customer Service TGI Fridays partners with Microsoft on tablets to streamline orders, improve customers' visits. NRF 2015 NEWS: Elavon and Verizon Partner to Provide Turnkey Mobile POS Elavon combines forces with Verizon and talech to provide small businesses with tablet-based, turnkey mobile POS system. NRF 2015 NEWS: PCMS Launches Integrated Tablet Mobile POS New POS system combines tablet with chip and PIN device and mobile point of sale software to improve customer experience and increase upselling opportunities. First Previous 212 213 214 215 216 Next Last