Digital concierge and a global procure to payment strategy win high honors for customer-facing and enterprise innovation from Starwood Hotels & Resorts and Grand View Lodge.
North Dakota hotel is leveraging ASSA ABLOY Hospitality's mobile access app, allowing guests to use smart devices as digital keys with VingCard Classic RFID guestroom door locks.
Hotels.com Mobile Travel Tracker study reveals that a mobile phone is the number one travel accessory, with twice as many people preferring to travel with their device than their loved one.