Minor Food Group Selects Radiant Solutions for 600 Restaurants
The Minor Food Group, which operates well-known branded restaurants in Thailand, including The Pizza Company, Swensen's, Sizzler, Dairy Queen, and The Coffee Club, has signed an agreement to deploy Radiant's Aloha Point-of-Sale and MenuLink Labor and Inventory back office hosted application in 600 of its sites over a three-year period.
"We thoroughly evaluated the Aloha Enterprise solution along with competing products," says Khun Patamawalai Ratanapol, chief operating officer at Minor Food Group. "We believe Radiant and its innovative end-to-end offering will provide us with a single point of accountability and advanced technology that will help us to better serve our customers through more effective and efficient operations."
"We thoroughly evaluated the Aloha Enterprise solution along with competing products," says Khun Patamawalai Ratanapol, chief operating officer at Minor Food Group. "We believe Radiant and its innovative end-to-end offering will provide us with a single point of accountability and advanced technology that will help us to better serve our customers through more effective and efficient operations."
The Minor Food Group is one of the largest hospitality and leisure companies in Asia Pacific with plans to grow aggressively in Thailand through organic expansion of company-owned brands, partnering with franchisees and acquiring other successful restaurant companies. Minor also has multiple sites in China and the Middle East with plans to continue expanding its presence in these emerging markets.
"Standardizing on a single system reduces the complexity in our operations and allows us to streamline processes across all of our stores," says Pakpoom Wattanapenpaiboon, food business IT director at Minor Information Technology, Co. Ltd. "In addition, the reliability and comprehensive functionality of the support tools from Radiant will allow our operators to focus on delivering excellent service to our customers and generating new ways to build loyalty."
The solution for Minor Food Group extends beyond Radiant's core point of sale and back office applications and includes Radiant P1220 POS terminals, the Aloha Insight above store reporting system, Aloha Configuration Center and integration with a centralized home-delivery solution developed by Professional Solutions Co. Ltd., a Bahrain-based company with a long and successful relationship with Radiant in the hospitality industry. The complete solution integrates all restaurant-system functionality and will help Minor Food Group analyze results from its operations, manage inventory, control labor costs and automatically alert management to operational issues that require attention.