Prior to selecting HotSchedules, McCormick & Schmick's was actively looking for a labor management solution that could provide advanced scheduling and forecasting capabilities, as well as improved employee/manager communication. HotSchedules is already providing McCormick & Schmick's with significant ROI. Since implementing the HotSchedules tools, the restaurant company has seen labor cost savings and improved clock-in enforcement for its hourly employees.
With HotSchedules' user-friendly, online scheduling solution, McCormick & Schmick's managers have significantly reduced the time it takes to develop staff schedules and manage shift changes and requests. Additionally, the advanced forecasting tools in HotSchedules help managers easily and accurately project targeted labor budgets to be consistently aware of the most appropriate staffing level for each shift and to avoid overtime before it happens -- a significant cost-saving strategy.
"In just a few short months, HotSchedules has provided us with a cost-effective tool that allows us to not only manage labor costs more efficiently, but also offer our employees a more flexible scheduling process that fits their lifestyle," says Chris Westcott, vice president of restaurant operations for McCormick & Schmick's. "Additionally, the Digital Logbook has streamlined communication within each management team and allows for regional management to view operational and performance notes remotely."