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Marriott International to Leverage Online Rep Management Solution Across APAC Portfolio

Marriott International’s APAC portfolio, spanning nine brands has adopted Revinate Reputation, a tool to capture, measure and optimize the guest experience by bringing together online reviews and social media mentions into a single, analytics-enhanced view. In what represents Revinate’s largest partnership in Asia Pacific so far, 200 Marriott-affiliated properties and restaurants will benefit from the implementation of the tool.

According to Bart Buiring, Chief Operations Services Officer at Marriott International, Asia Pacific said: “One of the core values of our company is pursuing excellence by showing our dedication to customers in everything we do. By effectively listening to and acting upon what guests say about their stays across our APAC portfolio, we will be able to even better cater to their needs and preferences and exceed their expectations.”

Marriott International’s increased focus on food & beverage across its APAC portfolio will benefit from the online reviews and social media mentions collection and analysis capabilities of our Reputation tool.

Revinate provides its reputation management and automation marketing solutions to a number of brands and individual properties in APAC.  

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