Loyalty

Ongoing benefits include the ability to earn and redeem on stays, 1:1 point transfer and status match.

New feature allows users to make any ingredient light, standard or extra.

In a post-pandemic society, restaurants will need to lean on their loyalty programs to bring diners back, and can use loyalty tech to address personal safety concerns by incorporating non-contact payments, online menus and online ordering.

This year's group of honorees, recognized at MURTEC, includes White Caste, Taco Bell and Toast.

The latest tools deliver an array of support from POS to ordering to delivery options.

The IHG Flagship Store will allow Trip.com Group's Ctrip members to gain access to exclusive membership offers, stay points and other member benefits from more than 470 IHG hotels across Greater China.

Instead of free nights or late checkout, some hotels have doubled down on food delivery integration to spur engagement and customer happiness - and the results have paid off.