Louvre Hotels Closes Gap in Electronic Channel Mgmt

Louvre Hotels Group has implemented ExtraConnect, an integrated central reservation and channel management system from Pegasus Solutions and RateTiger by eRevMax International. The central reservation system (CRS) combines the enterprise delivery of Pegasus’ RezView NG with the channel management capabilities of RateTiger’s channel management technology.
ExtraConnect allows Louvre’s Golden Tulip properties to manage rates and availability within the reservations process for its online distribution and marketing partners without the need for manually handling various extranets. The collaborative solution from Pegasus and RateTiger can improve hotel rankings on partner sites with faster rate updates and more accurate inventory, while also improving guest service by avoiding the risks of non-seamless reservation processing. ExtraConnect enables consolidation of all channel management reporting onto one dashboard for optimal business analysis, as well as offering rapid-deployment connectivity for new chain agreements. Golden Tulip now also has the ability to send both base rates and derived rates to the various channels chosen per hotel, thus maximizing revenue management. It will also use the solution to automate and consolidate commission processing for extranet channels, while also delivering reservations from external sales parties into the system.
“We use technology to drive business for our hotels,” says Riko van Santen, vice president of distribution for Louvre Hotels Group. “After upgrading our Tulip Inn, Golden Tulip and Royal Tulip properties in 40 countries to RezView NG last year, we have now expanded our Goldres3 CRS functionality to offer built-in, scalable and secure extranet management for our varied and widespread international portfolio. This solution closes the gap many hotel chains have in terms of true electronic channel management due to the fragmented and diverse extranet landscape that exists particularly in the EMEA and ASPAC regions. The CRS is truly the CRS again.”
RezView NG from Pegasus Solutions allows Golden Tulip to centrally manage content and rates for all channels. Its flexible design allows Golden Tulip to operate and adapt their business in the manner in which they choose, not based upon the constraints of the system. This flexibility includes support for a wide variety of revenue management strategies, the ability to sell and manage non-room inventory, high-level customization, real-time reporting, close integration with property management systems and revenue management systems, as well as automated distribution content management.

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