Lodging

Two operators discuss five proven strategies that increase direct channel success.

Responding to guests' feedback, Hyatt Hotels to offer free Wi-Fi to all guests.

Stylish San Diego area beach resort leverages multilingual, online operations management tool to maximize task completion efficiency while improving guest service.

Hotel companies have implemented InvoTech Uniform Management and Control Solutions to cut manual labor costs and standardize laundry accountability.

Joint study conducted by Shagri-La Hotels & Resorts, Brand Karma and TSA Solutions reveals definitive link between successful front desk upselling and increased positive online reviews.

The Hotel Collection welcomes new generation of travelers with SiteMinder's Channel Manager.

Bluestone National Park Resort partners with ZDirect for above property marketing solutions and has seen a 38.66 percent revenue increase from new guest reservations.

Guests confirm travel plans on guestroom television before leaving for airport with FlyteChannel.