Lightspeed Adds Order Ahead Feature

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Lightspeed Adds Order Ahead Feature

09/30/2020
Restaurants can now send real-time status updates via text message, so customers can track their orders.

Lightspeed announces the availability of Order Ahead, a cost-efficient online ordering management system designed to facilitate takeout, enabling North American restaurants to provide customers with a completely contactless dining experience.

Order Ahead integrates fully with Lightspeed eCom for Restaurant, creating a powerful digital hub that equips restaurants with new revenue streams as they future-proof their business.  

Key Features:

  • Seamless integration and real-time updates: Restaurants can accept orders made online that appear directly into the Lightspeed POS, streamlining all orders into the prep queue. Restaurants can now send real-time status updates via text message, so customers can track their orders.
  • Convenient and contactless ordering: Offers customers a variety of safe and flexible pick-up and delivery choices, including the option to place an order for now or later and accept contactless payments.
  • Streamlined online experience: Provides users with the option to customize branding and adjust hours of operation, preparation time, as well as pick-up with curbside options.

“COVID-19 has changed how we run our business, and we knew we needed a technology partner that was fully integrated with an online ordering platform. Lightspeed and the Order Ahead integration is simple to use and keeps my staff safe,” says Juliana Carlucci, owner of Happy Burger in Toronto, Ontario. “We now know we can generate income in the coming months, even if the pandemic keeps dining rooms closed.”