Staff members across various departments will utilize Orion for real-time communication, including housekeeping, engineering, food and beverage, security, events, recreation, and concierge.
With staffing at an all-time low and travelers returning in droves, hoteliers are dealing with customer service nightmares. Conversational AI and automation technologies could be the industry’s savior.
By re-evaluating compensation and benefits packages, leveraging technology, and redefining hiring criteria, hotels will be better equipped to find talent that delivers 5-star guest experiences.
Second annual Gig Payments Report from Branch and Marqeta finds faster payments continue to be a top priority for gig workers. Plus, 35% of respondents quit full-time employment to join the gig economy.
