La Quinta Inks Three-Year Contract with Reservations Services Provider

La Quinta Inns & Suites has expanded its relationship with Pegasus Solutions. The three-year renewal with the approximately 800-hotel brand includes reservation services with Pegasus' RezView central reservations system (CRS), a planned evolution to the Pegasus' award-winning RezView NG next generation CRS, and global commission processing services.

La Quinta has employed Pegasus' RezView CRS since 2007 following its acquisition by The Blackstone Group. RezView, which maintains the industry's best uptime and sub-second response times, is core to La Quinta's reservations and operations, according to Vivek Shaiva, chief information officer for La Quinta.

"We're delighted to have worked closely with Pegasus to optimize the capabilities and flexibility of RezView to deliver a revenue management strategy that not only allows us to meet the diverse and specific needs of our customers, but to also fuel growth that has exceeded our expectations," says Shaiva. "And, with the planned evolution to RezView NG, we'll retain special features we've pioneered with our Pegasus product team, while also adding improved rate and channel management capabilities."

Pegasus' business solutions strategies helped La Quinta develop a dynamic rate strategy, unprecedented in the industry, which allows the CRS to return the best available rate (BAR) for each day in a multi-night stay, rather than the BAR available for all nights requested. La Quinta also worked closely with Pegasus to develop and launch a property management system (PMS) hub that has now been expanded in RezView NG as RezView Connect. This is another example of the scalability and flexibility of RezView NG, as RezView Connect supports any business system requiring an interface with the CRS across La Quinta's 800 properties.