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IT Services

A collection of news, articles and other featured content about IT Services.

Reaping Rewards of Shared Services

Michael Cullen, SVP, shared services for Marriott Business Services reveals how a shared service model can help hospitality move past implementation challenges, driving efficiencies and improving outcomes.

Fiesta Restaurant Group Creates CIO Role

Ryan Nowlin, who has been with the company since Sept. 2012, is responsible for all strategic information systems and technology in alignment with the company’s goals.

More than 67% of seniors use the Internet.

Church's Chicken CIO Marcus Wasdin takes a decidedly business-centric approach to technology design to lead the 63-year old brand into a digital future. The company is focusing on a global standards technology guide and digital initiative in 2015, and has eyes on the promise of Internet of Things for a wealth of operational efficiencies. In this exclusive interview with HT, Wasdin talks about the company's tech priorities in 2015, and offers a prescription for avoiding the anti-innovation ailment he's dubbed "IT Guy Syndrome."

At the recent MURTEC, 58 percent of attendees named increasing guest counts as a top business objective. Those bigger numbers can be achieved by investing in the latest technologies in social CRM, e-commerce and business intelligence

During a 20-minute MURTALK, Stephanie Nardini of Jersey Mike's will illustrate how to take a company-wide technology project from inception to implementation.

The Silver Reef Casino has seen big returns in cutting costs and improving customer satisfaction by investing in the Bigfoot computerized maintenance management system.

The 11th annual Hotel Technology Forum focused on the theme of "Service & Technology Collide," and offered attendees three days of networking, educational sessions and workshops to foster peer-to-peer learning and thought-sharing.

Celebrating its 20th anniversary, the 2015 installment of MURTEC® delivered an insightful agenda focused around the theme, 20/20 Vision: Inspiring the Future of Restaurant Innovation.

Tech consultant breaks down top roadblocks that can derail execution.

Solving the ROI challenge should be a key objective for technology and marketing executives in 2015.

In business there is now a clear realization that customer engagement,loyalty and innovation are intertwined and Influence over technology spending is transitioning rapidly from the CIO to the CMO.

Tech consultant breaks down top roadblocks that can derail execution.

HT offers best practices to embrace the collaboration between technology and marketing.

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