Tell a manager the results he got three weeks ago, and he's likely to recollect some of the decisions and ideas that fed into it. Tell that manager the results from yesterday, and he or she will recall a lot more detail. An hour ago? Even better. And if you can predict what will happen when the next shift end, then it is a whole new world.
More and more hotels and restaurants are untethering their back-office applications and taking advantage of hosted and application service provider (ASP)-based solutions. With less technology at remote units and easier access for management, the wireless office has finally come of age.
Managing the wide-range of relationships, suppliers and food-cost variables has always been one part science, two-parts art for hospitality operators. While a loft, ambition, bringing logic and efficiency to the supply chain has proven difficult.