Inn-Flow Launches Labor Management 2.0 Tool

Michal Christine Escobar
Senior Editor, Hotels

Inn-Flow, a hotel-specific software company, announced today the launch of Labor Management 2.0, its new and improved tool designed to create easy solutions for complex hotel challenges. While more than 15,000 individual users around the world have implemented Inn-Flow’s original management tool, Labor Management 2.0’s upgraded software provides an all-in-one labor solution with new features to streamline operations, drive performance and manage expenses.

“Without a doubt, we know that 2020 proved to be one of the most trying and difficult years for the hospitality industry. And while our labor management tool has always been important, it’s more critical than ever as hotels begin the road to recovery,” said John Erhart, CEO and Founder of Inn-Flow. “Our new software was built with this in mind and is aimed at helping hotels minimize expenses while maximizing time-savings, which ultimately impacts the bottom line and allows hotel staff to get back to what they love doing – taking care of guests.”

Inn-Flow’s Labor Management 2.0 tool has several new features, technologies and enhancements that create a differentiated experience for its users and help to manage the largest controllable expense – labor. Its all-in-one approach allows hotels to tackle all facets of operations, including budgeting and forecasting, scheduling, time-tracking, analytics, integrations, housekeeping management, and more.

Specific highlights include:

  • Controlling Overtime: The new software helps hotels avoid excess labor costs by setting minutes per occupied rooms goals for housekeeping and by sending management “overtime at risk” alerts.
  • Smart Scheduling: Hotels can create schedules with a single click and can use real-time performance to forecast upcoming schedules. New features like drag-and-drop, bulk editing and smart shift reassignments help reduce the risk of overtime and allow staff to manage schedules while staying on budget.
  • Biometric Time Clock: Inn-Flow’s new biometric timeclock provides a user-friendly interface and a seamless experience for all users to view schedules and request time off. The time clock’s new proprietary facial recognition – Smile ID – helps hoteliers streamline the punch in/punch-out process with machine learning predictions based on facial landmarks.

“So many of us here at Inn-Flow have come from the hospitality industry, so we’ve been able to identify several of the operational and financial pain points that can create significant challenges for hotels,” said Erhart. “It is our sincere hope that the rollout of our new and improved software will be a game changer in effectively managing hotels and creating solutions to complex labor challenges. Not only are we rolling out a new technology, but we hope that we’ll be able to foster a community of support for hotels as they look ahead to what we hope is a stronger and brighter year.”

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