HTNG Announces New Staff Alert Technology Workgroup
HTNG charters a Staff Alert Technology Workgroup to publish a Buyer's Guide in order to make it easier for hotels to select, deploy and implement technology that enables hotel staff to summon assistance or alert colleagues to an urgent situation.
In today's world, risks and threats are growing and it is becoming increasingly difficult to protect employees from privacy invasion, assault, noise, drug and human trafficking, and in the rare, but horrific instances, terrorists or active shooters. All of these threats hold physical risk, customer satisfaction and legal liability implications.
The workgroup's Buyer's Guide will include a detailed framework that hotels can use to select potential solution providers, and it will also cover:
- All potential or desirable features of a solution
- Minimum technical requirements and functionality to provide for each feature
- Service levels
- Available architectures and considerations
- Systems integration scenarios
- Policies and standard operating procedures to consider
- Deployment and training options
- System maintenance and testing procedures
- Data security practices and privacy policies of potential technology
In addition to the Buyer's Guide, the workgroup has future plans to detail sample scenarios applying the guide to a variety of hotel types from large brand hotels in major metropolitan areas, to boutique hotels in smaller markets.
The kickoff teleconference for HTNG's Staff Alert Technology Workgroup will be held on August 22, 2018 at 11:00 AM CST. To sign up, HTNG members can visit the Staff Alert Technology Workgroup page and log in to join.
For questions or for more information, please contact [email protected].