HT Exclusive Research: What Canadian Consumers Want When it Comes to Restaurant Tech
Almost half (49%) of Canadian restaurant customers are willing to pay more for off-premise technology features they value, such as ease of ordering, according to Hospitality Technology's 2024 Canadian Customer Engagement Technology Study.
Exclusive data from HT’s survey of Canada’s restaurant customers will be revealed at MURTEC Executive Summit - Canada at the Sheraton Centre Toronto Hotel.
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Qualified restaurant technology executives can enjoy complimentary registration with the code CANADA24LP here.
On June 20 at 10:40 am, HT's editor-in-chief, Robert Firpo-Cappiello and Restaurants Canada CEO Kelly Higginson will discuss the research’s key findings and what it means for the restaurant industry during the session, What Your Consumers Want When it Comes to Restaurant Tech.
This session will provide an engaging look at the current state of Canadian restaurant technology, including brand-new data on customer attitudes and expectations around guest-facing tech, operations and loyalty; plus insights into how restaurants can navigate current economic and labor challenges.
Attendees will learn:
- Customer's top tech demands when dining out. (Hint: It’s not free Wi-Fi)
- How diners discover restaurant brands
- What features customers value most when ordering for off-premises dining
- How they prefer to pay at a full-service restaurant
Attendees will walk away with food for thought on how to navigate current economic and labor challenges, how to grab market share, the benefit of online menus, innovations in digital ordering and delivery, tech priorities for smaller restaurant brands, building trust and long-term loyalty, and much more.
This is just one of the hot sessions on the agenda for MURTEC Executive Summit Canada, June 20 & 21 at the Sheraton Centre Toronto Hotel.
- Restaurant Technologies Unleashed: a keynote address from Alan Smithson, Co-Founder and CEO at METAVRSE. Smithson will present a vision for how technologies like XR (virtual and augmented reality) and artificial intelligence will transform customer engagement, dining experiences, and operational dynamics.
- Wow Bao, one of the restaurant industry's trailblazers in innovation and technology, has entered Canadian markets with the same fire that ignited a new way to do business in the restaurant industry. Hear from Wow Bao President and CEO Geoff Alexander about the omni-channel success.
- Asif Khan, Founder, The Location Based Marketing Association, will take to the stage to share what you need to know about location-based marketing across physical and digital worlds. /what-you-need-know-about-location-based-marketing-across-physical-virtual-worlds
- And more!
Register Now
- Qualified restaurant technology executives can enjoy complimentary registration with the code CANADA24LP. Check out the full agenda then register here.
Hospitality Technology (HT) is the only multichannel brand dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial content portfolio includes an online publication that reaches more than 16,000 hospitality industry executives, networking and educational events (MURTEC, Hotel Technology Forum and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports, including the 26th annual Restaurant Technology Study. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ.