Hotel Technology Forum (HTF)

For years, Marriott Digital Services (MDS) and RealTime Reservation have cultivated a robust partnership built on trust, adaptability and a collaborative spirit.

From SEO expertise to multilingual avatars, Robert Dawson demonstrated during HTF 2023 how GenAI will soon become a powerful tool in hoteliers’ hands. Dawson will speak at MURTEC 2024.

In less than a year, Sonesta replaced a legacy 15-year-old loyalty system, streamlined loyalty operations and provided guests with a seamless and transparent experience across various touchpoints.

From changing the way guests view loyalty to rewards to how AI may impact the way loyalty programs are run, industry experts offer their opinion on the future of hospitality loyalty programs.

Experts from Agilysys, Marigold and Tabit discuss what these new data points mean for the industry during the 2023 Hotel Technology Forum.

Panelists from Appellation, Frontdesk, Margaritaville Enterprises and TAPS discussed both the problems and opportunities hoteliers face when collecting guest data.

Seven university students from University of Nevada Las Vegas, University of South Florida, and West Virginia University shared what marketing tactics resonate with them, their view of self-service tech, and what they want in a loyalty program.

What’s your “mountain”? Bryan K. Williams offered HTF attendees the tools to master your top challenges.