Hotel Management

As hospitality industry operators collect information from an increasing number of touch points, the Federal Trade Commission is calling on companies to self-regulate use of customer data in order to protect privacy.

Senior executives from across the hotel industry gathered at the 8th annual Hotel Tech Forum (HTF) to discuss the challenges and opportunities facing the hotel industry and the role that technology can play to enable growth. This year's event, held April 18-20 at The Cosmopolitan of Las Vegas, delivered valuable insights on topics ranging from negotiation expertise to in-room innovations and cloud computing.

The Black Bear Casino Resort has selected the UniFocus GUESTScope Survey Solution to determine what is important to its guests.

AmericInn has designated Merchant Link as its solution for payment and data security.

The Richmond Hotel sees a 20 percent increase in occupancy using buuteeq digital marketing system.

Lodging Interactive and CoMMingle are helping hotels increase their visibility on the online bulletin board.

Global provider of energy management, integrated room automation systems for lodging industry expands Honeywell's energy controls business.

Luxury resort chain has employed Guarded Systems to provide HSIA in addition to billing and control.