Hotel Management

Over the past year, hospitality has drastically transformed from one of the hottest markets, to one of the most uncertain and dangerous ones for automation technology vendors. In Vol.2: Hospitality of their 2009 Self-Service and Customer Interaction Management Solutions study, VDC Research identified and analyzed the key now- and near-term opportunities and threats impacting the North American hospitality market.

According to the Pegasus View for October 2009, North America's corporate bookings have jumped +3.5% vs. October 2008, and leisure bookings have offset dwindling ADR with a +21% increase for the same period.