Hotel Management

Hosted call center software applications allow Outrigger to support a full range of reservation methods including phone, email, and Internet live chat; in addition to a "home shoring" solution, making it possible for employees to work from home.

Find out which in-room technology trends will have the most impact on guest satisfaction and your bottom line. Next-gen game consoles, in-room concierge systems and high-def content are just some of the solutions that are expected to "wow" guests.

The National Retail Federation Big Show may be primetime for retail technology vendors, but hotel and restaurant operators shouldn't be fooled. Hospitality-applicable offerings including point of sale products, green technologies and more were in abundance.

In its most comprehensive point of sale software coverage of the year, Hospitality Technology presents the results of its reader survey on top POS technology. The results of a reader survey on top POS technologies reveal the most interesting platform innovations to their companies this year, along with their 2010 purchasing plans. Meanwhile, POS vendors offer trend predictions and uncork their technology development plans for your POS software in the year ahead.

Last year may have been a tough one for hospitality, but 2010 offers some promise. Stellar attendance for HT's spring events is a sure indicator that food and lodging companies are on the mend, thanks to attendees' overwhelming willingness to get out there and book travel.

The lodging industry's commitment to sustainability may have been side-lined for the most part in 2009, but "green" hotel projects are expected to be a high priority in the year ahead. Green operators discuss the top strategies and innovations that are working for them, plus some insight into future eco-friendly innovations.

Though social networking tools are powerful customer engagement tools, they must be well planned and carefully implemented to avoid pitfalls. Learn top strategies for social networking success.

The latest version of the popular Digital Dining restaurant point of sale software, featuring U.are.U fingerprint biometrics technology from DigitalPersona, will be unveiled at the Digital Dining National Dealer Conference in Austin, TX.