Hotel Brand - Luxury/Resort

With mobile bookings forecast to account for 18 percent of all online travel bookings made in the US next year, 22 percent in Europe and 31 percent in China, it is crucial for hotels to maximize their chances of being booked.

Hotels and restaurants are starting to think with a “mobile first” mentality for both processing transactions and personalizing the consumer experience. Inside this supplement, restaurants and hotels can evaluate the hottest mobile solutions in the marketplace to find ones that are the right fit for their businesses.

In her first year with the company, Starwood’s new CIO has spearheaded initiatives including mobile check-in and keyless entry that have already scored high praise from guests and industry peers. In this exclusive interview with HT, CIO and EVP Martha Poulter talks about Starwood’s keyless entry project, and offers a preview of Starwood’s plans for using technology for personalized customer experiences. Top projects include revenue optimization and preference matching, among others. Plus, Poulter offers her take on the industry buzzwords Internet of Things, Big Data and more.

HT’s group editor-in-chief Abigail Lorden reflects on how being a new mother has heightened her desire to protect her family’s digital assets. Lorden says it’s a cause that Starwood Hotels & Resorts is taking seriously, too, according to her recent interview with Starwood’s CIO Martha Poulter.

Anticipated Brooklyn luxury property selects smart hotel technology expert to deliver automation, energy savings and convenience.

Coastal Hotels selected Execuvue Enterprise Business Intelligence and Targetvue Budgeting and Forecasting; Margaritaville Resort will install Aptech’s Profitvue Enterprise Financial Accounting.

The days of ignoring guest reviews are over; here are the Guest Intelligence basics for today's intelligent hotels.

Hotel RevPAR growth is expected to remain above long-run average through 2018.