A new Cornell Center for Hospitality Research study finds that hotel guests are more likely to think a rate setting practice is fair when they know how the rules work.
The global electronic lock provider Kaba Ilco Inc. was recently awarded the ISO 9001:2008 certification, the latest revision of the ISO Quality Management System standard.
Technology has changed many of the industry standards over the last 10 years, and today there is a growing opportunity to replace human interactions with computerized meditated exchanges. But is this trend eliminating the opportunity to provide customer service?
Hospitality Technology is now accepting nominations for the 2010 Hotel Visionary Awards, which honor hotel companies for their outstanding achievement in delivering technological, operational and overall excellence to guests within the last year.
Hospitality Financial and Technology Professionals' 2011 Hospitality Industry Technology Exposition and Conference will be held June 20-23 at the Austin Convention Center in Austin, Texas.
Genares Worldwide Reservations Services has successfully completed the Hotel Technology Next Generation certification process and has reinforced its commitment to support industry standards.
