Hotel Brand -- Business Class

U.S. consumer participation in rewards programs may be on the rise, but there is one group that has been a seen a significant jump in loyalty program participation making them a prime target for loyalty marketers during this economy: Millennials.

Whether it is in a lounge, the lobby or a convention center, technology is slowly but surely creeping into hotel common spaces. From touch-enabled table tops to digital signage displays and everything in between, operators share the top technologies that can boost customer satisfaction and foster guest interaction in a public way.

As guest demand for increased bandwidth reaches new heights, hoteliers are presented with the challenge of providing the same service that travelers have come to expect but for a fraction of the cost. Learn how bandwidth shaping and load balancing devices can help.

Ariane Systems Group's mobile check-in/check-out project has been selected by the European Regional Development Fund to receive government financing as "one of the most innovative research and development projects for 2009."

Headed by a growing group of technology vendors who support integration and communication among suppliers, The Ultimate Hotel Technology Makeover offers two winning hotels the chance for a complete technology overhaul.

Twitter, the youngest tool in the social networking revolution, is already changing the face of the hospitality industry. Hotels and restaurants share their top tips on how to leverage this tool to build guest connections and drive business growth.

A lesson in room rate disparity shows the importance of having the proper system management, and the consequences of having poor customer service.

All Level 4 businesses using First National Merchant Solutions services will have access to TrustKeeper, Trustwave's on-demand compliance management solution.