Hooters Signs on with Scheduling Technology for Improved Forecasting

Hooters of America LLC has selected HotSchedules’ scheduling, labor management, compliance and employee engagement initiatives across its 208 corporate-owned stores with more than 15,000 employees. With the announcement, Hooters corporate joins four of its franchise groups that have leveraged HotSchedules since 2016.

“HotSchedules has been a trusted partner to the Hooters franchise community, providing a successful scheduling, engagement and labor management platform for our teams. We’re excited to extend our partnership and successfully drive an integrated program for our 15,000-plus managers and hourly employees across our corporate-owned stores,” said Karen Bird, CIO.

An on-and-off premise ordering business, Hooters was also looking for more visibility and predictability to manage the steady rise in ordering and third-party delivery operations. The company will roll out HotSchedules’ Activity-Based Forecasting Module, helping managers staff the right people in the right place, at the right time. Additionally, Hooters will leverage HotSchedules’ Time & Attendance Module to centralize its payroll administration process, saving managers countless hours on what are normally time-consuming tasks.

“HotSchedules’ solutions are proven to be automated, efficient and adoptable. The advanced forecasting and labor optimization capabilities are going to help us better predict traffic volume to optimize staffing levels, take advantage of revenue opportunities, and consistently deliver a great experience for our guests,” said Bird.

Hooters of America LLC is the franchisor and operator of more than 425 Hooters restaurants in 39 states and 31 countries.