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HITEC 2015 NEWS: Mobile Device Management System Facilitates Guestroom Device Functionality

6/18/2015
Intelity, creator of the ICE (Interactive Customer Experience™) guest services platform, announces the development of a new mobile device management (MDM) system for use with its ICE Bedside in-room platform. The move positions Intelity to be able to provide more full-service solutions for hotels looking to embrace an enhanced digital in-room experience.
 
The system enables direct manual device enrollment as well as enrollment through enterprise purchase programs, application authentication and restrictions, automatic operating system updates, automatic application updates, remote messaging to devices, location alerts, and remote lock and data wipe capabilities. There is also active system monitoring of critical information related to devices, including battery life, location, usage and network configuration.
 
Security is a principle focus for the new system, which boasts a variety of features specifically intended to promote a secure, private experience for device users. Creation of profiles assists administrators in regulating system use and granting various privileges to identified users.

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