Here's How Orlando World Center Marriott's Mobile App Helps Guests Get Around
In an effort to elevate the customer experience, Orlando World Center Marriott launched the “World Finder” smartphone app in partnership with MeetingPlay, a hospitality and event technology company. Leveraging iBeacon technology and 3-D mapping, the interactive wayfinding program provides guests with turn-by-turn, point-by-point navigation and directions in the palms of their hands, aiming for a seamless resort experience from check-in to check-out.
“We’re excited to expand upon Orlando World Center Marriott’s legacy as a leader in the global hospitality industry by continuously introducing revolutionary technologies, like the ‘World Finder’ app, into our diverse offerings,” said Gary Dybul, director of sales and marketing at Orlando World Center Marriott. “The app provides a virtual concierge in our guests’ pockets, which aligns perfectly with our goal of providing top-notch services and interactive experiences for our group and leisure guests alike.”
Once travelers download the free “World Finder” app, available in both Apple and Google Play stores for iOS- and Android-based smartphones, guests can pinpoint their exact location on-property and use the app to navigate the resort with ease. From step-by-step directions to guest rooms, meeting spaces and the nearest restrooms to supplying information on the property’s dining outlets, entertainment and recreational offerings, including access to hours of operation, menus and more, the app helps guests get around the property. An additional app feature incorporates the “Near Me” function to locate onsite offerings nearby.