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MICROS-Fidelio has certified compatibility with the 3CX, a low-cost, feature-rich phone system.

Cicero has proposed 13 ideas for hotel owners and operators to increase profits in 2013.

As smartphones and tablets become more ubiquitous, the likelihood of guests not having one of these devices is slim. Hotel operators must consider options to cater to a generation of guests that are accustomed to using mobile devices to do everything, including any and all guestroom functions.

HT's annual Lodging Technology Study reveals the trends, challenges, and priorities of hoteliers across a range of topics, including budgets and business drivers, in-room tech priorities, property management and back-of-house, and front-of-house tech. The findings from this research reveal both priority and satisfaction levels, exposing where technology performance is and is not meeting the needs of operators.

A recent report on USA Today's website reveals that more and more hotels are providing guests with mobile devices to use in public spaces.

Expedia has released the results of a study that includes stats on how guests communicate through social networks while on vacation.

Integration of Zipit's messaging solution with HotSOS ensures seamless and immediate delivery of mobile messages.

According to reports in USA Today and ABC News, check-in/out, guestrooms and bandwidth top travelers' gripes.