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04/20/2022

Famous Dave's Deploys Next-Gen Pay-at-Table Technology

The barbecue restaurant chain continues its drive to boost labor productivity and guest experience at all locations across the U.S with Presto.
Anna Wolfe
Senior Editor - Restaurants
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Famous Daves antique truck
Famous Dave's has teamed up with Presto to provide a convenient pay-at-table experience.

Famous Dave's has named Presto the exclusive provider of its next generation pay-at-table solutions. Designed to provide a faster and more delightful guest experience, boost guest loyalty sign-ups and improve labor productivity, the Presto pay-at-table systems will roll-out to the corporate Famous Dave's restaurants in the United States over the next few months.

Enabling new payment options is driving  64% of restaurants' POS upgrades, according to HT's 2022 POS Software Trends Report

This partnership will enable Famous Dave's to provide a convenient pay-at-table experience to their guests to increase guest satisfaction, improve productivity and ultimately drive repeat visits. The Presto pay-at-table system is easy to use, reliable, and enhances the guest experience by providing convenience, specifically around pay-at-table functionality. It has a low profile and space-saving industrial design, which does not intrude upon the dining experience.

Famous Dave’s was also able to identify and measure a variety of tangible benefits generated by Presto including improvements in staff efficiency, table turns, revenue sharing, and helpful guest feedback via Presto’s survey feature.

“Our guests and operators expect a best-in-class digital experience focused on making their lives easier and improving their overall experience,” said Al Hank, Famous Dave's COO. “Presto’s technology is an important component of our strategy to provide a convenient and personalized guest experience, while at the same time reducing complexity for our team members.”

Presto’s payment experience supports all the latest EMV and mobile payment technologies, including Apple Pay, Android Pay, Samsung Pay, Chip-and-PIN, Chip-and-Signature and PIN-Debit. Famous Dave's will also benefit from the industry’s highest standard of payment security that includes full P2PE hardware encryption and PTS certified PIN capture, with the majority of credit cards not leaving the guest’s control.