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01/28/2021

Famous Dave’s Adds Last-Mile Logistics

Anna Wolfe
Senior Editor - Restaurants
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GetSwift Technologies Limited  and Famous Dave’s announce a partnership where GetSwift will provide a full suite of last-mile delivery logistics services through its SaaS platform.

Famous Dave’s, a wholly-owned subsidiary of BBQ Holdings, Inc. operates 146 Famous Dave’s restaurants in 31 states, Canada, and the United Arab Emirates. GetSwift will provide a software platform to help Famous Dave’s meet strong demand for delivery and takeout orders.

“Before the pandemic, off-premise sales had been a key focus for Famous Dave’s, accounting for 50% of our revenue. The pandemic fast-tracked and amplified our off-premise efforts, and will continue to be a key strategy to our growth in the next few years,” said Al Hank, Chief Operating Officer at BBQ Holdings, Inc. “After evaluating our off-premise goals in partnership with our franchisees, we have identified GetSwift as the partner of choice to help us develop our in-house delivery operations.”

Famous Dave’s will leverage GetSwift’s fleet management and route-optimization services in order to help its franchisees build in-house delivery operations. GetSwift’s software will enable those franchisees to simplify dispatching, tracking, and routing to reduce delivery times, increase capacity, and improve overall visibility, among other services.