Family Casual Dining

Exit41 has expanded its Reseller Partner Program with the addition of MICROS Retail Systems to resell the Exit41 Enterprise Suite of ordering applications and provide local support to restaurants in the New York metro area.

Hot information technology topics may ebb and flow depending upon what's happening in the world of hospitality technology and customer service. But there's always one area that, no matter what, ranks at the top of the list: point of sale.

Twitter is taking hospitality e-marketing by storm, yet this social tool is not without its challenges. Get educated on a host of specialized Twitter tools and applications that are designed to help operators to better manage and analyze their social networking efforts.

As Margaritas prepared to launch the most aggressive expansion plan in its history, the company saw the need to put more science behind its site location decisions. Learn how a customer analytics company is aiding Margaritas in its efforts.

A University of Delaware study uncovers the impact of credit card breaches on service quality, guest satisfaction, future revisit intention and the likelihood of guests recommending the brand/hotel to others.

According to the 2010 Global Security Report, hospitality data breaches accounted for a whopping 38% of all breaches investigated by Trustwave SpiderLabs; software-based point of sale systems were identified as the most frequently breached area across all of the industries involved in the study.

According to recent reports, the hospitality self-service market is expected to experience a compound annual growth rate of 11.3%, as penetration and adoption rates improve. VDC Research identifies and analyzes the now- and near-term opportunities and threats impacting North America.

The 11-unit chain is using HotSchedules to improve labor cost control, increase productivity, and enhance communication between managers and employees.