DigiValet Powers In-Room Technology at the Newly Opened Loews/Universal Aventura Hotel

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DigiValet Powers In-Room Technology at the Newly Opened Loews/Universal Aventura Hotel

08/30/2018

DigiValet said it teamed up with The Loews Universal Aventura Hotel, Universal theme park's newest hotel, to mark the US debut of DigiValet's guest experience technology. The in-room technology provides benefits for guests as well as hotel ownership and management, leading to a smoother, more intuitive, and elevated travel experience.

For guests at the resort, DigiValet provides not only its standard luxury connectivity, allowing guests to control their entire in-room environment with the swipe of a finger - it also connects all guests to the park seamlessly via a bedside iPad. From looking up park information, to gaining information and looking at menus from any of the park's 60+ restaurants, and even accessing park maps and transportation services, guests can become fully immersed in their Universal experience all from the comfort of their room. Additionally, guests can unwind after a long day at the park by taking advantage of Netflix and personal content streaming through the television, ordering in-room dining and more, all while planning their itinerary for the following day through the iPad.

For hotel management, the DigiValet platform provides a scalable solution for continuously engaging guests with updates to the theme park, hotel information, direct guest messaging, and more. Its direct integration with the property's guest request platform replaces a manual system with an automatic solution, further enhancing the guest experience by reducing workloads and streamlining back-end processes.

The combination of unique guest experiences and hotel operating efficiencies has already made DigiValet a partner at more than 20,000 luxury rooms in more than 15 cities around the world which utilize the company's proprietary technology.