DigiValet Powers In-Room Technology at the Newly Opened Loews/Universal Aventura Hotel

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DigiValet Powers In-Room Technology at the Newly Opened Loews/Universal Aventura Hotel


DigiValet said it teamed up with The Loews Universal Aventura Hotel, Universal theme park's newest hotel, to mark the US debut of DigiValet's guest experience technology. The in-room technology provides benefits for guests as well as hotel ownership and management, leading to a smoother, more intuitive, and elevated travel experience.

For guests at the resort, DigiValet provides not only its standard luxury connectivity, allowing guests to control their entire in-room environment with the swipe of a finger - it also connects all guests to the park seamlessly via a bedside iPad. From looking up park information, to gaining information and looking at menus from any of the park's 60+ restaurants, and even accessing park maps and transportation services, guests can become fully immersed in their Universal experience all from the comfort of their room. Additionally, guests can unwind after a long day at the park by taking advantage of Netflix and personal content streaming through the television, ordering in-room dining and more, all while planning their itinerary for the following day through the iPad.

For hotel management, the DigiValet platform provides a scalable solution for continuously engaging guests with updates to the theme park, hotel information, direct guest messaging, and more. Its direct integration with the property's guest request platform replaces a manual system with an automatic solution, further enhancing the guest experience by reducing workloads and streamlining back-end processes.

The combination of unique guest experiences and hotel operating efficiencies has already made DigiValet a partner at more than 20,000 luxury rooms in more than 15 cities around the world which utilize the company's proprietary technology.