Delphi Display Systems' Latest Digital Display Supports Voice Ordering in the Drive-Thru

Anna Wolfe
Senior Editor, Restaurants
wolfe
delphi display with callouts
As AI voice technology is gaining adoption, Delphi Display Systems, Inc. has launched Endura 32X, its latest generation Outdoor Digital Display solution designed and optimized to support autonomous voice ordering applications.

Delphi Display Systems, Inc. has launched Endura 32X, its latest generation Outdoor Digital Display solution designed and optimized to support autonomous voice ordering applications for the QSR Drive-Thru market. The new 32” outdoor display and speaker post platform includes a wide variety of sensors to facilitate integration with 3rd party loyalty, payment and interactive kiosk applications.

The Endura 32X marks the latest innovation in Delphi’s Endura line of outdoor display solutions designed to meet the rigorous environmental requirements of the QSR drive-thru. It offers a fully sealed 32-inch sunlight readable display that is less than two inches thick and comes with a five-year warranty. With no fans or moving parts, it is maintenance free and its quiet operation will not interfere with sensitive drive-thru communication systems. The Endura 32X speaker post mount has been designed to accommodate a number of sensors including a directional microphone optimized for Voice AI applications, speaker, Bluetooth radio with high gain antenna, HD camera, QR scanner and optional touch screen.

For Voice AI applications, Delphi provides the customer-facing visual interface by leveraging its Insight Engage digital menu software with integrations to multiple Point of Sale systems and cloud-based AI voice ordering platforms. The 32-inch display provides for a real-time view of the order as it is built along with a transcript of the conversation with the AI system. Additionally, the display can be leveraged to show images and videos in support of upsell, LTOs and other marketing initiatives.

“Our new Endura 32X outdoor display solution is the latest in a long list of industry innovations that Delphi has brought to the QSR market over the past 25 years,” said Ken Neeld, President & CEO of Delphi Display Systems. “This technology was designed with the future in mind, where technologies such as automated voice ordering, integrated loyalty programs, contactless payment and AI-driven personalized content will deliver the next level of drive-thru experience.”

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