Data & Analytics

Research conducted by the Cornell Center for Hospitality Research highlights the direct correlation between workforce scheduling practices and employee job satisfaction. Operators turn to technology to promote keep employees happy and boost guest return visits.

InterContinental Hotels Group hopes to build a superior business intelligence capability that will help drive the business forward through the selection of Teradata technology.

As the end of a tumultuous 2008 draws near, the majority of hospitality operators are looking for ways to cut costs, curb waste, and coax consumers into their doors. What many may not have considered is that one of their heaviest pieces of artillery in the battle against a downturned economy is their point of sale systems. Hospitality Technology puts a focus on POS trends, functions and releases to find out what exactly this system can do to help restaurants sell more and spend less in 2009.

Foxwoods's selection of Netezza's Performance Server data warehouse appliance and SAS Marketing Automation is expected to help management better understand and serve its 40,000 daily customers.

The OlaKala satisfaction portal is a new release from MKG Qualiting that allows hotels to create and manage customized satisfaction surveys.

Revention's newest enterprise management provides users with a complete reporting and business management solution that integrates with most POS solutions on the market.

Last year, management for Las Vegas' Golden Gate Hotel & Casino wanted to upgrade the hotel's property management and POS systems to streamline operations and improve the guest experience. Since the implementation of two Agilysys solutions, hotel management has improved productivity in nearly every area of operations.

Point of sale functions that go beyond tracking orders are more prevalent on the marketplace today and hold both time and cost saving potential. Before implementing an add-on module, learn the top strategies that all operators should know to avoid the accumulation of high soft costs and employee turnover.