Data & Analytics

Transforming the Customer Experience with Conversational AI
The beauty of Conversational Messaging is that it helps brands engage their customers at every stage of the customer journey: creating awareness, building consideration, fructifying it into purchase, and ensuring delight.
HRI Hospitality Leverages Knowland’s Portfolio Capture to Gain a Unified View of Meetings and Events Performance Across its Portfolio
Industry’s first meetings and events solution for management companies and ownership groups.

Customer Experience/Service
A Managed Network
Restaurant operators dish on the strengths and snags of outsourced networks
Data & Analytics
Easy Meetings
Millennium Hotels streamlines event planning process
Data & Analytics
Managing The Enterprise
Restaurants remotely monitor all locations and get real-time data on sales, labor, loss and more
Data & Analytics
Leading an Industry
2007 Hotel Visionary Award
Data & Analytics
Dunkin' Donuts Rolls Out BI Solution
Dunkin' Donuts announces a new customer deployment from data integration and business intelligence solutions provider Oco, Inc.
Inventory Control/Management
Now and Later of Restaurant POS
These days, more and more restaurants are taking advantage of point-of-service (POS) technology, replacing cash registers with fully integrated, PC-based systems.
Customer Experience/Service
Deep Dish POS
Pizza chains use point-of-sale systems for more than just completing orders
Networking
Building Better Service
In restaurant settings, POS systems typically handle food orders, operate as smart cash registers, and perform other mission-critical functions such as labor management, scheduling, food ordering/inventory and even accounting.

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