Data & Analytics

AI-powered personalization, immersive booking tools, and next-gen staff support are helping hotels deliver smarter service, streamline operations, and build lasting guest loyalty.

As AI matures and hotel tech stacks remain fragmented, hospitality leaders are rethinking the role of revenue management—broadening the scope from rate optimization to full profit orchestration.

From fragmented tech stacks to actionable agentic AI, real progress depends on solving hospitality’s unique data problems—not chasing the next hype cycle.

All-in-one workflow combines three layers of protection with no manual work required, setting new benchmark for host protection.

Outdated amenities, inconsistent descriptions, and disconnected systems have long caused friction between hoteliers, OTAs, and guests. Now, a smarter infrastructure layer—developed with hoteliers, for hoteliers—is helping to clean up the chaos behind the scenes.

As hospitality faces volatile demand and complex market dynamics, AI-powered revenue management systems are evolving to deliver more proactive, data-driven pricing strategies — shifting from reactive models to anticipatory tools that help hotels stay competitive and agile.

RTN's June 25 town hall, "Integration: Friction is Real," brought together a candid, unscripted conversation between restaurant operators and tech vendors.

At HITEC 2025, Wyndham’s Josh Dow and Salesforce’s Jeff Thoman made the case for AI as a behind-the-scenes force multiplier—not a front-line replacement—and shared why successful deployments start small, iterate fast, and always involve human oversight.