The partnership with Medallia enables ComOps to integrate Medallia's advanced experience management platform into its suite of services, providing clients with unparalleled insights into employee satisfaction and engagement.
Uncover the diverse applications of AI in the hospitality industry, from virtual assistants and personalized marketing to innovative guest experiences and predictive trip planning, setting new standards in customer service.
Property-management systems are improving communication between hotels and guests and establishing new norms when managing online reviews and long-term relationships; Learn more by visiting Maestro at HITEC Charlotte in Booth 1844.
Uncover the impact of AI translation technology on customer experience, operational savings, and brand loyalty in the fast-paced world of travel and hospitality.
In this excerpt from MURTEC 2024, Courtney Maxedon, vp of interactive marketing, shares how Kahala Brands handles customer preferences and the associated data.
