Customer Experience/Service

The summer is closing out with a mixture of POS news that all point to forward-thinking growth plans in the restaurant sector.

Recently, Marriott installed Qi-compatible charging stations in its newly redesigned great room lobbies, signaling adoption by the hospitality industry.

The western coffee chain was searching for a cutting-edge solution that would modernize the customer experience, integrate with their current loyalty system and assist with business management.

Commercially proven to increase table turnover by an average of 10 minutes, the Service Pager was not created to replace the human element, but rather, enhance it.

The partnership enables the two to deliver a secure, seamless platform that allows guests with appropriate authorization to bypass the front desk and use a smart device to enter their room.

Directly adjacent to the Portland International Jetport and offering 24-hour shuttle service, the hotel now has a lobby display that gives guests continuously updated airline arrivals and departures.

With a purpose-built online system geared specifically for the hotel industry, Visrez is creating photo-realistic 3D replicas of hotel spaces with no site visits or photo shoots required.

Launching first in the Paris market, every hotel room featured on MyRoomIn includes exclusive photos and information collected by local travel and hotel experts who have personally vetted every room and the surrounding area.