3 Ways Hotels Get the Guest Experience WrongGet the guest experience right through personalization, streamlining operations and enabling real-time communication. Branded Mobile App, SMS, Push Notifications or Chatbots: Which Mobile Channel Is Best for Your Hotel?There are many ways for hotels to connect with guests via mobile messaging but not all platforms are right for all hotels. Tech Finds its Voice, Not THAT Voice HT's Editor discusses the role of voice technology in hospitality. Sawridge Inns Enters Into Strategic Partnership with Revinate Alberta hospitality firm to leverage Revinate’s marketing and guest feedback solutions. Customer Engagement Thought Bombs HT's Brand Director shares what she found most interesting from the 2018 Customer Engagement Technology Study. Hotel of the Future Solving the paradox of high-tech, high-touch service and personalized experiences. Restaurant Eliminates WiFi Connectivity Issues Mo's Breakfast + Burger Joint implements a Netgear solution inside and out 2018 Customer Engagement Technology Study: Plugging Into the Digital-Minded Consumer Artificial meets real intelligence: Hotels and restaurants seek to understand, engage and empower guests. 4 Ways Messaging Apps are Overtaking SMS Texting Messaging apps provide guests with a seamless and consistent multi-channel experience that puts them in charge of communication. The Connected Restaurant of the Future Holds Promise From personalized greetings and offers as they enter the building to knowing how long they've been waiting for their food, diners and managers will have an improved experience. First Previous 122 123 124 125 126 Next Last
