Customer Experience/Service

San Luis Resort will be able to more quickly service guest demands.

Integration will incorporate Maestro's PMS solution in Nuvola's platform and provide better operating processes and an elevated guest experience.

Exclusive experiences from the World of Hyatt loyalty program are designed to help members feel their best through exploration and self-discovery.

Hotels using automated text messaging have seen guest engagement increase by more than 25 percent.

Nonius PMS Middleware integration with Maestro enhances guest engagement experience for luxury properties.

Chatbox Instant Apps facilitate the dynamic exchange of rich, structured data within messaging streams and can be deployed to any channel, carrier or hardware.

Maestro Multi-Property centralizes cross-selling, integrates activity & spa management, event sales, owner relations and guest service for award-winning destination.

This article from Zingle provides insights on how hospitality companies can improve their guest experience and increase operational efficiency in real time by texting.