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CodeGen to Showcase New AI Solutions for Reservations at ITB Berlin

At ITB Berlin (7-11 March 2018), global travel technology provider, CodeGen, will be showcasing TravelBox, its powerful reservation system, alongside new artificial intelligence led solutions.

In today’s digital world one-to-one conversations are the key for successful customer engagement and the provision of a simple, personalised experience is what makes a business smarter. TravelBox, powered by CodeGen Ltd., opens a spectrum of possibilities when operating in a competitive B2B and B2C market, where automated packaging solutions leveraging state of the art AI tools play a massive role in conversions.

For digital transformation of any business model, TravelBox is capable of supporting the most complex business structures and demanding workflows and is the enterprise platform of choice for tour operators, airlines, cruise operators, DMC’s and resort, entertainment and attraction providers. CodeGen’s team of experts will be at ITB Berlin (hall 6.1, stand 137) to demonstrate the functionalities of the TravelBox software.

Understanding one's customer and communicating on a human level is already playing a huge role in travel and its importance is only growing, said CodeGen. So the company built its own semantic knowledge database and travel ontology engine which, in turn, enables it to provide real time personalization analysis and deliver intelligent recommendation with diversity. Coupled with its suite of other AI based applications in its artificial intelligence toolkit including Review Spotter, TravelBox Revenue Manager and Infobots – which can be utilized independently or integrated with TravelBox – and the company is confident in its ability to increase conversion rates and keep any business at the forefront of digitalization.

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