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On The Border’s Catering Growth Strategy Calls for 119-Unit Software Rollout

On The Border Mexican Grill & Cantina will deploy MonkeyMedia Software’s MonkeyCatering and MonkeyOnlineOrdering to 119 units to enable end-to-end visibility and control over the company’s catering business. On The Border is a full-service, casual dining Mexican restaurant brand and offers a wide variety of Mexican favorites, with a focus on fresh, signature and value-oriented Mexican food items.

“The decision to work with MonkeyMedia Software was an easy one. Their catering software is completely customizable and can be tailored to meet On the Border’s specific requirements,” says Chris Andrews, senior director of IT, On The Border. “Additionally, the MonkeyMedia implementation team’s ability to integrate their software solutions into our major POS system was the most important factor in our decision to work with the company. We’re looking forward to getting our new catering program up and running so we can offer our on-the-go customers an even better dining experience.”

Specifically, On The Border will implement:
  • Online Ordering for Take-Out: MonkeyOnlineOrdering will easily integrate into On The Border’s existing Radiant Aloha POS system, allowing the restaurant chain to benefit from powerful, real-time reporting. With complete IT infrastructure integration, all orders placed through MonkeyOnlineOrdering will appear in their POS system just as a regular order placed in the restaurant would appear.
  • Online Ordering for Catering: Catering orders made online will directly integrate into On The Border’s MonkeyCatering solution, enabling the restaurant with a powerful, back-end system that can easily execute all catering operations in both corporate and franchise locations. Using existing IT assets to integrate data, MonkeyCatering empowers each unit with valuable insight into business intelligence, including up-to-date sales figures, customer ordering behavior, promotional performance and other important data.
  • Winning Strategy and Educational Services: When On The Border chose to work with MonkeyMedia Software, they knew they weren’t just selecting a software provider, they were selecting a business partner. MonkeyMedia Software will work directly with On The Border’s corporate staff and catering managers to develop a winning strategy specifically designed for the restaurant’s catering business. MonkeyMedia Software is staffed with industry veterans who know the catering business inside-out. They will equip each On The Border team with catering best practices and will be there every step of the way to assist with the software implementation and training.
In addition to integrating with On The Border’s Aloha POS system, MonkeyMedia will integrate with other third party systems, including the restaurant’s solutions for credit cards, gift cards, accounting and above store reporting systems.

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