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06/30/2022

Big Chicken Streamlines Digital Operations

The fast-casual chicken concept founded by NBA Hall of Famer Shaquille O’Neal uses PAR’s software solutions to streamline its digital platforms.
Anna Wolfe
Senior Editor - Restaurants
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Shaquille O'Neal standing in Big Chicken
Big Chicken, the fast-casual chicken concept founded by NBA Hall of Famer Shaquille O’Neal, will utilize PAR’s software solutions to streamline its digital platforms.

Fast casual concept Big Chicken has selected ParTech Inc. (PAR).’s Brink POS, Data Central Backoffice and PAR Pay. 

Big Chicken, the fast-casual chicken concept founded by NBA Hall of Famer Shaquille O’Neal, will utilize PAR’s software solutions to streamline its digital platforms. By choosing to partner with PAR and incorporate its software systems early in its growth phase, Big Chicken is aiming to ensure that it will avoid the typical growing pains of an emerging brand with overall guest satisfaction continuing as it opens multiple new restaurants.

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“We’re thrilled to announce this partnership and believe PAR and its solutions will help us ensure that all of our software works cohesively so we can focus on doing what we do best 𑁋 serving our guests,” said Big Chicken CEO Josh Halpern. “With several locations open and more than 150 in the development pipeline, our growth isn’t slowing down anytime soon and we want our franchisees and their teams to be able to focus on our food and our guests. To do that, we need tools that can guarantee ease, correct and precise analytics, and consistency of service. PAR will be the point guard of our tech stack.

Brink POS allows restaurants to integrate suppliers, accounting and payroll systems directly into the POS and consolidate information all in one place, which in turn enhances the back-of-house experience with streamlined and more intuitive functions and procedures and therefore improving the front of house experience between restaurant and guest.

Data Central, PAR’s back of house software, standardizes and centralizes data streams like inventory management and labor management across all restaurant locations. PAR Pay is a subscription payment middleware application that is mobile and gift card friendly.

Launched in 2018, Big Chicken’s menu fuses O’Neal’s home-cooked childhood favorites with bold flavors that were uniquely crafted by accomplished Las Vegas chefs Matt Silverman and Matt Piekarski. Since launching, Big Chicken fans have raved over the sandwiches, tenders, sides and hand-crafted shakes, connecting with Shaquille through the food.