Berkshire Hotels Group Launches STS Cloud System

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Berkshire Hotels Group Launches STS Cloud System

07/19/2019 announced that Berkshire Hotels Group has added STS Cloud Sales and Catering System at its two hotels in Massachusetts. The Fairfield Inn by Marriott Williamstown and HI Express Great Barrington now use STS Cloud hotel sales and catering software for all sales and meeting space booking and account tracking, ownership reporting, and sales team evaluation. STS Cloud is a full-function, cost effective sales and catering software system used by hundreds of properties and multi-property hotel groups. Click here for information on

“STS Cloud’s multi-property mobility is a big advantage over other sales systems,” said JP Galli, general manager of the Fairfield Inn by Marriott – Williamstown. “Our sales manager oversees both properties and their teams from one system. With STS Cloud she can work remotely to manage sales for either property and oversee her staff from her iPad. STS Cloud is a perfect fit for us at a fraction of the cost of other systems. It provides all the functionality we need for selling, meeting planning, group events and menus in an easy to use format.”

Galli said his New England properties have active business and leisure markets year-round with corporate clients, transient business, and weddings in the warmer months and skiing groups in winter. “When our sales people meet with wedding planners they work from their STS Cloud iPads to show clients property photos, menus, and verify room and rate availability in real time. They toggle between hotels to cross-sell, then email a contract directly from the client’s office to close the deal faster.” STS Cloud is a flexible, enterprise Sales and Catering System that provides the functionality necessary to run sales and catering operations at one or more properties regardless of size. 

“I can easily run performance reports for both our properties because the system lets me switch between hotels,” Galli said. “We looked at other systems and there is no comparison. STS Cloud is a very flexible, powerful system with professional, North American-based support. The quality of personal service is amazing. This makes it ideal for our hotel company.”