Back-of-House / Back-Office

Seventy-eight percent of respondents said that they have revised operational procedures since reopening three or more times.

Within four to six weeks after implementation, Optii customers see on average 25% increase in staff productivity, a decrease of 20% in labor costs, and 4 hours returned to supervisors.

Springboard's Hospitality Intelligence (H.I.) platform will deliver streamlined operations, personalized guest experiences and maximized revenues.

Before diving back into things, cruise operators should consider improving back office systems, their use of data & analytics, and the guest experience.

Restaurant operators have faced three major challenges in using data to drive action. Prescription and actionability are paramount to driving successful outcomes.

Current estimates say 90% of hotel operations are still managed by pen and paper which leads to inefficiencies, lack of team communication, and unnecessary costs.

You can’t improve what you don’t measure. A digital checklist solution can ensure the right actions are being taken on time, every time, so all your locations deliver a consistently strong customer experience.

Hotels must identify what tech is most valuable to sustaining business right now and reconsider the rest.