Back-of-House / Back-Office

Velociti Opens Technology Innovation Lab
The 85,000 square foot Innovation Lab is a private warehouse where hospitality companies can work with engineers, project managers and certified technicians to develop and test a broad range of technologies before deployment.
Olive Tree Holdings Launches Hospitality Group, Earmarks $500M for Investment in Hotels
Led by former Holiday Inns, Inc. CEO Ken Hamlet, Olive Tree Hotels & Resorts will focus on dramatically improving customer service with white-glove training and enhancing operations through the introduction of intuitive technology.

Middleby Corp. to Buy Welbilt

Deal will create a premier food equipment company with a leading commercial foodservice portfolio.
HRS Acquires Itelya

Itelya’s invoice collection and data management capabilities simplify an array of downstream functions, including payment to suppliers and VAT reclaim for corporations.
M3 Welcomes Sage Hotel Management to Growing Customer Base

Hotel management company to leverage M3’s reporting and business analytics capabilities.
Five Tips for Surviving Unsteady Occupancies

From tracking the right metrics to clustering operations, these core principles will help hoteliers navigate the current unpredictable market.
Life House Delivers Ultra-Luxury Hospitality with High Profitability at the Wheatleigh Hotel in The Berkshires

Since taking over management in November, Life House has increased RevPAR by 76% over the prior operator’s “Pre-COVID” performance, decreased operating expenses by 32% and increased guest satisfaction scores.
New Hutton Brickyards Property to Power Relaxing Retreats with INTELITY

Hutton Brickyards will provide mobile, in-room, and staff capabilities that optimize operations and eliminate friction within the guest experience in order to foster genuine relaxation and deep connections to nature.
How Bipolar Ionization Tech Will Help Hospitality Win the War Against COVID-19

Indoor ultraviolet and bipolar ionization technologies help the hospitality industry mitigate the spread of COVID-19 and improve air quality for the long term
Atrium Hospitality Selects IDeaS G3 Revenue Management System to Help Drive Growth Strategy

With IDeaS partnership, Atrium transitions two hotel properties from manual revenue management environments.