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12/12/2022

AxleHire Collaborates with Location Technology what3words

what3words helps travelers find the right hotel entrance or a hard-to-find restaurant.
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lost driver looking at iphone
what3words helps travelers find the right hotel entrance or a hard-to-find restaurant.

AxleHire, which provides e-commerce companies with expedited, urban, same- and next-day deliveries, announced its collaboration with location technology company what3words. AxleHire is what3words' first last-mile delivery partner in the United States.

The Problem Solved

A what3words survey of 1,000 US drivers revealed that nearly three-quarters (73%) of US residents say that deliveries or services struggle to find their homes, and over two-thirds (68%) say they'd benefit from a more accurate addressing system. Moreover, the problem is so widespread that over one-third (35%) of residents say they'd be willing to adopt an entirely new address system.

what3words divides the world into a grid of 10ft x 10ft squares and gives each square a unique combination of three random words: a what3words address. So, for example, you can find the front of the Statue of Liberty monument at ///darker.highs.pans. Every door, building entrance, delivery point, and even parking space on the planet has a unique address.

With this collaboration, AxleHire's clients will be able to collect what3words addresses from customers and share them within AxleHire's delivery app, allowing drivers to deliver more efficiently, minimizing the risk of lost orders and unhappy consumers.

"A typical driver might spend 10 minutes driving around an unfamiliar apartment complex, trying to find the right building and then the exact unit number, wasting time, fuel, and patience," explained Evan Robinson, VP of Engineering, AxleHire. "With what3words, the driver can see the exact 10-foot square they need to go to, allowing them to find the right drop-off location much more seamlessly… and with a home delivery, the driver will be able to see exactly where the customer wants their package left, whether it be in front, at the back door, near the garage, etc."

Around the world, what3words is being used by thousands of businesses on a daily basis whether that's logistics and e-commerce businesses ensuring goods are delivered exactly where they're needed, or helping travelers to find the right hotel entrance or a hard-to-find restaurant. The technology has also been built into in-car navigation systems by automakers like Mercedes-Benz, Jaguar Land Rover, Subaru of America, and Mitsubishi, enabling drivers to enter any destination with just three words. Emergency call centers are also embracing what3words at a rapid pace, with control rooms in the UK, US, Australia, Germany, Belgium, Austria, Singapore, Canada, India, and South Africa. The technology is available offline and in 54 languages to date.