ARTICLES BY THIS AUTHOR
- 9/7/2022
Knowland Reports Meetings and Events Increase 136.1 Percent in August
Data shows industry recovery at 85.3 percent of August 2019 levels. - 9/6/2022
IRIS Launches Open Tab and Pay at Table to Accelerate F&B Orders and Payments
These two new features will enhance the user experience, increase revenue, and support operators during staff shortages. - 9/6/2022
How Contact Center AI Helps Create More Efficient Agents and More Satisfied Customers
Modern contact centers use real-time conversation analysis to coach agents on the optimal ways to respond to calls, not only helping them conduct calls more efficiently, but also leading to better sales and more satisfied consumers. - 9/6/2022
Canary Technologies to Match up to $100k in Digital Tips During International Housekeepers Week 2022
Canary’s initiative is intended to help hoteliers show appreciation and support to their most crucial employees in a time of labor shortages and historic inflation. - 9/5/2022
Hospitality: Consider this your Cybersecurity Wake-up Call
Cloud migration, tech lounges, chatbots and robots are all technologies with great potential: both to streamline and drive better service, and to grant hackers access to your brand’s technology stack. - 9/5/2022
CellPoint Digital Partners with Radisson Hotel Group
Radisson will now use CellPoint Digital’s full payment orchestration platform to seamlessly integrate new payment methods, new acquirers and stored card facilities. - 9/5/2022
Jetstream Integration with Amadeus Enhances Hotel Marketing and Content Distribution
Through this partnership, room bookings can be seamlessly distributed as Instant Book across multiple short-term rental channels and then fed back into the hotel's PMS, with up-to-date and accurate data. - 9/5/2022
Hospitality Technology Invites Hoteliers to Nominate Themselves for a 2022 Hotel Visionary Award
Winners will be announced live at the 2022 HT-NEXT conference in Miami. - 9/1/2022
Starbucks Names Laxman Narasimhan as Next Chief Executive Officer
Howard Schultz will continue as interim ceo until April 1, 2023 and serve as an advisor to Narasimhan through calendar 2023 while remaining on Starbucks Board of Directors. - 8/31/2022
Getting the Most Out of the Data Integration Trend
Learn how to improve your data so that it is more usable and scalable for third-party use.